Here are the 10 things
to say to people that could make a huge difference in getting people to
co-operate, to work with you, and to respect you!
1.
Here’s
what I was thinking – Give
others reasons why you think the way you do. Justify with logic and not from a
position of “power.”
2.
I
was wrong – Admit
it – you won’t lose respect, you’ll gain it.
3.
That
was awesome – Praise
is a gift that costs nothing, but is priceless to the person receiving it.
4.
You
are welcome – When
someone thanks you,” simply answer “you are welcome.”
5.
Can
you help me? – This
shows your vulnerability, respect for other’s opinions and willingness to
listen.
6.
I’m
sorry – Never
follow an apology with a “disclaimer.” Say you are sorry and take the
blame.
7.
Can
you show me? – Don’t just
ask for input. Ask to be taught or shown how to do something.
8.
Let
me give you a hand – Don’t say “Is
there anything I can help you with?” Instead, offer to help in a way that
feels collaborative, not patronizing.
9.
I
love you – Every
time you say it—say it like you mean it!
10.
Don’t
say anything – I know,
it’s hard sometimes, but sometimes it best to say nothing at all—especially if
you are angry or upset. Be quiet until you know exactly what you are
going to say.